Delivery: Delivery at Love4Lighting is simple. Deliveries should take between 2-4 working days but on some occasions the product may not be in stock which can lead to delays. It's FREE when you spend over £50 and all orders under £50 will be sent at a cost of £5.
If any product within your order is out of stock and could effect the delivery time, a member of our dispatch team will notify you. Please also note we are only able to ship to the UK mainland at this present time.
Returns: It's very easy - If you are not completely satisfied with your purchase, simply complete this returns form and return the item(s) to us in their original condition within 7 days.
All items must be returned unused, in a saleable condition, in their original packaging and with all component parts and any promotional items received. You should also include your invoice. We will offer you either a full refund excluding the original delivery costs or arrange to exchange the item.
Faulty goods should be returned in a reasonable condition, with all component parts along with any promotional items received. You should also include your invoice. We will either issue you with a full refund including the original delivery costs or arrange for a replacement to be sent out to you.
The goods are your responsibility until they reach us. For your own protection, we recommend that you package the products sufficiently and send the parcel using a delivery service that insures you for the value of the goods.
Please also note the cost of returning the item to us is your responsibility. This returns policy does not affect your statutory rights.